Are you a first time cleanser?
Here is a list of frequently asked questions for first time juice cleansers. We hope that this page will provide you with some direction and peace of mind!
If you have any further questions, don’t hesitate to contact us directly.
The Pulp & Press Method
What type of juicer do you use to make your juice?
We use an industrial grade, hydraulic cold press juicer to make each and every one of our delicious juices!
Are all of your ingredients 100% organic?
Absolutely! We strive to provide our customers with only the best, so naturally our ingredient list reflects that! For more information on the importance of organic produce, click here.
Where do you source your ingredients from?
We believe in supporting your own economy to build a stronger community. That’s why we buy all of our ingredients, weather permitting, from local farmers and retailers.
How long will the juice stay fresh?
Kept refrigerated and unopened, your juice will maintain its freshness for up to 60 days from the date it was bottled. For optimal nutrient absorption, we suggest consuming your juice within this timeframe.
Do you pasteurize your juice?
No! When juice is pasteurized it is heated to a high temperature for a short period destroying the vital nutrients and enzymes of the raw juice.
We use HPP to keep our juice 100% natural so that you get 100% of the nutritional benefits. Learn more about the benefits of HPP here.
What is HPP (High Pressure Processing)?
High pressure processing (HPP) is an all-natural method in which fruits and vegetables are processed under very high pressure. The process kills harmful organisms and bacteria without compromising the nutritional value.
Unlike heat pasteurization, HPP retains the taste, texture, nutrients, and quality of the ingredients. It also extends the shelf life of our juices, so you have more time to enjoy them!
Learn more about the benefits of HPP here
Is the juice diluted with water?
Absolutely not! Our juice is made from 100% fresh fruits and vegetables.
Are there any additives or sweeteners in the juice?
No way! Our delicious juice is created with only raw fruits and vegetables, benefiting from their natural flavours and sugars.
Do you recycle?
We believe recycling is imperative to protecting the welfare of the environment. That’s why our juice bottles are made from 100% PET plastic, an eco-friendly packaging option. Please rinse your bottle and dispose of them in your recycling.
I am new to juicing & I don’t know which cleanse to select. What do I do?
You are welcome to stop by our store at 105 King Street and speak to one of our juice experts, or you can contact us directly. We would be more than happy to help you select a cleanse to best suit your needs.
Should I be Drinking Water on the Cleanse?
Yes! Drinking plenty of water is key to helping your body flush out toxins. We recommend that you drink at least 8 cups of water each day to make sure you’re staying hydrated while doing your cleanse.
What's the difference between a Mini and Beginner cleanse?
Do you have any guides or juice lists I can follow while cleansing?
The Cleanse Guides page contains all the guides and juice lists you will need to effectively complete your cleanse. All you have to do is select the cleanse guide you wish to use, and it will automatically download to your device!
How many juices will I be drinking per day?
For each of our juice cleanses, you will be consuming 5 of our raw, organic juices every day.
How will I know which juices to drink and when?
Once you have selected the cleanse that is right for you, we will email you an organized schedule outlining:
- Which juices you will be consuming on each day
- What time of the day you will be drinking each juice
Can I drink anything other than the juice while completing my cleanse?
Yes! We recommend that you drink at least 8 cups of water for each day of your cleanse. The water will help to flush toxins from your body as well as keep you feeling full.
You can also have warm herbal teas to subside moments of hunger cravings. Specific suggestions will be provided upon cleanse signup.
Can I eat any solid food while I am cleansing?
For the majority of our cleanses the answer is no. One of the main benefits of completing a juice cleanse is to provide your digestive organs with a much needed break. Your body will benefit from the surge of vitamins and nutrients while your digestive organs can simply flush through the juice that you are consuming.
For those of you who cannot give up the natural sensation of chewing food, we offer a juice kit called The Chew. This juice kit is primarily focused on raw juice consumption, but is thoughtfully paired with 1 snack and 1 meal per day.
Health & Medical
Can I Cleanse If I'm Pregnant or Breastfeeding?
While cleanses are a great way to boost your health, we don’t recommend them to women who are pregnant or breastfeeding. During this time, it's important your body is getting sufficient calories to meet the developmental needs of the growing baby in your belly as well as milk production while breastfeeding. Our cleanses simply don’t meet these needs during these periods.
Can I cleanse If I'm On Medications?
We recommend talking to your doctor before starting a cleanse along with any medication. If you are drinking Eclipse, be sure to take any medications more than 2 hours before or after drinking, as the charcoal can impact the effects of your medication.
Can I Cleanse If I Have Diabetes?
If you have a pre-existing health condition like diabetes and are thinking of doing a cleanse, talk to your doctor before you start. This will help make sure your cleanse goes safely and smoothly.
Should I Stop Taking My Vitamin Supplements?
Many people continue to take vitamin supplements while doing a cleanse. As with other medications, we recommend talking to your doctor first so you can make the best choice for you and your body.
Should I get a colonic?
Some health professionals believe that the buildup of fecal matter may cause stagnant toxins to be absorbed into the bloodstream through the colon walls, calls autointoxication. The medical jury is still out on whether or not they fully support the use of colonics for toxin releasing measures, so the decision to get a colonic is based on your own personal opinion.
What is an infrared sauna & how will it help with toxin flushing?
This particular type of sauna penetrates your body with an infrared wavelength that mobilizes toxins in your body. This causes the toxins to detach from your cells and make their way into your intestines and digestive tract, and ultimately out of your body. Also, in raising your temperature, you will sweat toxins out of your pores. These sessions are highly recommended for maximizing your toxin release.
Will a massage help to flush toxins from my body?
Yes! Not only are massages incredibly relaxing, they can also mobilize toxins in your body, leading to excretion.
Can I exercise during my cleanse?
Yes! Working up a healthy sweat will release toxins through your pores. Just be smart about it. Listen to your body and don’t over do it.
What is dry skin brushing & how will it help with toxin flushing?
Using a stiff bristle brush, preferably made from natural materials, you firmly brush your skin with strokes brushing towards your heart. Not only will it leave your skin feeling soft, dry skin brushing will also remove dead skin cells that clog your pores, preventing your body from expelling toxins.
Also, dry skin brushing stimulates your lymphatic system, which is responsible for eliminating cellular waste in your body.
Will smoking interfere with my juice cleanse results?
There are over 4,000 toxin chemicals present in cigarette smoke, which you then inhale and absorb into your body. To maximize your juice cleanse results, we would strongly suggest that you abstain from smoking in order to flush as many toxins from your body as you can, without adding to the list.
For those of you who are looking to quit smoking, completing a juice cleanse can help to kick bad habits to the curb!
Where do you ship?
Pulp & Press ships to locations across Ontario, and select cities in Quebec, New Brunswick, Nova Scotia, Manitoba, Saskatchewan, Alberta and British Columbia. These cities include Montreal, Laval, Gatineau, Longueuil, Fredericton, Moncton, Saint John, Halifax, Dartmouth, Sydney, Bridgewater, Calgary, Edmonton, Lethbridge, Regina, Saskatoon, Winnipeg, Burnaby, Vancouver, Kelowna, Kamloops, Coquitlam. We also ship to select locations in Quebec City - email email@example.com to find out if we ship to your address. All orders will arrive within 2-5 business days after placing your order in chilled, insulated boxes.
We’re working hard to expand our delivery zone to other locations—stay tuned!
Is there local pickup available?
Absolutely! All juices and cleanses are available for purchase at our flagship location inside Fire Roasted Coffee Co. at 105 King St. London, Ontario N6A 6K1. Please note all orders placed online cannot be picked up at Fire Roasted, as we package our orders at a warehouse facility.
How much does shipping cost?
All orders under $125 qualify for $15.00 flat rate shipping, as orders over $125 (before taxes and after discounts) qualify for free shipping except for locations in Quebec City.
For locations in Quebec City, orders under $125 qualify for $15 flat rate shipping, while orders over $150 qualify for free shipping.
Orders over $200 to select cities in Western Canada qualify for free shipping. Orders under $125 qualify for $15 flat rate shipping.
How long does delivery take?
Your order will be delivered in an chilled, insulated boxes within 2-5 business days. Delivery time depends on location, transport delays, and weather. Please note, we do not ship on Friday, Saturday, or Sunday.
If you’d like to track your shipment, please email firstname.lastname@example.org.
Can I schedule my shipping arrival date?
To request a specific delivery date - please do so on the cart page.